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Culture has a major impact on how decisions are made and should be taken into account when considering how effectively the organisation is governed.

An organisation’s purpose, stated values, decision-rights, rules and incentives all play important roles in shaping culture.   Culture is also significantly influenced by peoples’ social networks – the colleagues they interact with every day.

Blackhall & Pearl Approach

At Blackhall & Pearl, our CONDUCT-iQ model assesses, aligns, shapes, benchmarks, predicts and monitors group culture and individual conduct.

As well as identifying both the formal and informal influencers of culture within the organisation, we also examine the impacts on culture of the policies, standards and other symbols used, and test their alignment with the stated values.

We measure the intensity of the key cultural traits needed to deliver the strategy such as adaptability, collaboration or customer-focus, and assess the overall strength and consistency of culture across the organisation.

Client Benefits

  • We enable boards and executives to measure whether stated values are being lived and actively foster the desired culture.
  • Our unique approach expedites local behavioural change up to 8 times faster than traditional change methods and in a much more permanent manner.
  • Change is targeted to the specific traits most needed to deliver the strategy, supported by aligning policies and standards with the desired culture.