An organisation’s purpose, stated values, decision-rights, rules and incentives all play important roles in shaping culture. Culture is also significantly influenced by peoples’ social networks – the colleagues they interact with every day.
At Blackhall & Pearl, our CONDUCT-iQ model assesses, aligns, shapes, benchmarks, predicts and monitors group culture and individual conduct.
As well as identifying both the formal and informal influencers of culture within the organisation, we also examine the impacts on culture of the policies, standards and other symbols used, and test their alignment with the stated values.
We measure the intensity of the key cultural traits needed to deliver the strategy such as adaptability, collaboration or customer-focus, and assess the overall strength and consistency of culture across the organisation.